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Small Changes from the book "An Entrepreneur's Guide: 7 Focus Areas to Align and Transform the Business" by Melanie Moorcroft
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In business, words matter—but actions matter more. Commitment statements bridge the two. They are not lofty aspirations or vague values pinned to a wall. Instead, they are clear promises your business makes to customers, employees, suppliers, regulators, and the community.Â
When done well, commitme...