Welcome to the Fortnightly Focus Blog

Accountability Starts With You

People don’t do what you expect, they do what you model, reinforce, and follow through on.

In many businesses, accountability is often talked about, but experienced inconsistently.

Leaders express frustration:

• “Why don’t people take ownership?”
• “Why do I have to
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Every organization has a culture—whether designed intentionally or left to evolve by default. Culture defines how people behave, interact, make decisions, and ultimately deliver results. It’s the invisible force that either fuels or frustrates your success. 

Research by Human Synergistics (2017) sh...

Designing and launching the Effective Leadership Toolkit (ELT) has been one of the most rewarding — and humbling — experiences in our journey at Small Changes Big Impact. 

Like many entrepreneurs and leaders, I had to learn that great things evolve through iteration, not perfection. 

When we be...