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Small Changes from the book "An Entrepreneur's Guide: 7 Focus Areas to Align and Transform the Business" by Melanie Moorcroft

 

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Lessons Learned from Building the Effective Leadership Toolkit customer centricity direction setting leadership practices personal leadership Nov 13, 2025

 

Designing and launching the Effective Leadership Toolkit (ELT) has been one of the most rewarding — and humbling — experiences in our journey at Small Changes Big Impact. 

Like many entrepreneurs and leaders, I had to learn that great things evolve through iteration, not perfection. 

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