Welcome to the Fortnightly Focus Blog

Small Changes from the book "An Entrepreneur's Guide: 7 Focus Areas to Align and Transform the Business" by Melanie Moorcroft

 

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Referrals Don’t Just Happen – You Make Them Happen! customer centricity direction settting results delivery Jun 25, 2025

If you’ve ever welcomed a new customer thanks to a referral from an existing one—you know how powerful word of mouth can be. But relying on chance and goodwill alone isn’t a strategy. It’s time to get intentional.

A simple but proactive referral strategy can help you consistently attract the right ...

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Lead by Design: Create a Workspace That Works for You and Your Team business results and review engaging culture people-capability-culture results delivery May 12, 2025

A cluttered workspace can clutter the mind, and worse, it can signal disorganization to your team.

As a business leader, your environment silently communicates what you value. A streamlined and inspiring workspace boosts your productivity and sets the tone for your entire organization.

Think of yo...

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Beyond the Blame Game: Leaders Build a Culture of Trust enabling people engaging culture results delivery Apr 28, 2025

 

When things go wrong in a business, the instinct to assign blame can be substantial. However, in a blame culture, employees avoid taking risks, hide mistakes, and fear speaking up.  

The result? Missed opportunities for learning, stagnation, and a disengaged workforce. 

In contrast, a culture o...

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Effectiveness vs. Efficiency: The Leadership Edge for SMEs results delivery Apr 14, 2025

 As a business leader, your success hinges on more than just working hard—it’s about working smart. That means mastering the balance between effectiveness and efficiency. 

Effectiveness vs. Efficiency: What’s the Difference?  

Effectiveness is about achieving the right outcomes. It’s setting clear...

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Dig Deeper, Solve Smarter: Leaders Harness the Power of Root Cause Thinking results delivery Mar 31, 2025

Want to improve your business performance and create a lasting impact?  

Then it’s time to sharpen your ability to identify root causes and understand complexity—two critical leadership skills that drive sustainable success. 

Complexity vs. Root Causes: What’s the Difference? 

Unnecessary complex...

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Finish 2024 Strong - Scorecard Reporting direction settting results delivery Dec 17, 2024

As the year draws to a close, now is the perfect time to assess your business's performance.  

A business scorecard provides a clear snapshot of how well your organization is meeting its strategic objectives.  

It’s not just about numbers - it’s about aligning your vision with measurable results a...

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