Our Newsletter: Insights for Business Leaders

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Why Communicating During Change is the Anchor of Trust

We’ve now arrived at the final responsibility in our 5C Model for Change Leaders. Having explored Commitment Building, Collaboration, Capability Developing, and Coaching, we turn to the fifth and anchoring responsibility: Communicating. What is Communicating in Change Leadership? Communica...

Oct 31, 2025

Coaching as the Bridge to Confidence and Capability

We’ve now explored Commitment Building, Collaboration, and Capability Developing in our 5C Responsibilities of Change Leaders. This month, we turn to the fourth C: Coaching—the human side of leading change that transforms uncertainty into progress. What is Coaching in Change Leadership? Coach...

Sep 30, 2025

Capability Developing: Equipping People to Thrive in Change

"Leaders who invest in building capability don’t just prepare people for change—they empower them to sustain it." – Adapted from Zenger & Folkman. In our 5C Responsibilities of Change Leaders, we’ve already explored Commitment Building and Collaboration. This month, we turn to the third '...

Sep 01, 2025 #capabilitybuilding #changeleadership #continuouslearning #knowledgetoapplication #leadeffectivelylivefully #leadershipdevelopment #organizationaldevelopment #peopleandcapability #smallchangesbigimpact

Collaboration Isn’t Optional: It’s a Skill Leaders Must Learn for Transformation and Change

In two recent LinkedIn posts, I discussed the importance of being intentional and focused on promoting collaboration during periods of transformation and change. A common issue I encounter in organizations is the lack of executive leaders and sponsors who model collaborative behaviors. Thi...

Jul 27, 2025 #business leaders #change #changeleaders #changesponsors #collaboration #enablingpeople #entrepreneurs #founders #innovation #lead effectively #leadership #organizational development #organizationalculture #people leaders #peopleleaders #psychological safety #smallchangesbigimpact #smes #teams #transformation #trust #workplace collaboration skills

Beyond Change Buy-in: Building Commitment that Lasts

Why Commitment Building Matters for Change Leaders In every successful change, there’s a turning point—when people stop resisting and start engaging. That turning point is commitment. While awareness and understanding of a change may get people in the room, it’s their commitment that fuels ...

Jun 30, 2025

Empowering People Leaders, and Teams Through Workplace Change Conversations

“Trust is built in very small moments.” — Brené Brown This post builds on the content of the previous newsletter (16 May 2025) titled ‘The Leadership Practice with Big Impact: Intentional Workplace Conversations’. In the thick of workplace change, one thing becomes clear: transformation d...

Jun 15, 2025

Why be intentional about workplace conversations?

We engage in countless conversations each day—some planned, most spontaneous. But how many do we approach with true intention? Do you prepare only for conversations you expect to be difficult? Have you ever been surprised when a seemingly simple conversation took a wrong turn? Do you pause aft...

Jun 03, 2025

Change from the Inside-Out: Lasting Organizational Change Starts with People

“We updated the system. We streamlined processes. We trained the team. But six months later… we don’t have all the benefits we want.” Sound familiar? Many business leaders pour energy into structural, system, and process changes - yet become frustrated when old habits resurface and momentum fa...

May 18, 2025

Lead Change with Integrity: The Power of Change Principles

Trust is Built—or Broken—During Change When change sweeps through an organization, people don’t just look at the strategy—they look at the leaders. Are you walking the talk? Are decisions aligned with the organization’s values? Are we safe to speak up? This is where Change Principles make all ...

May 05, 2025 #businessleaders #change #changeleaders #changepractitioners #credibility #culture #enablingpeople #engagement #entrepreneurs #founders #humanresources #leadership #leadershipchallenges #leadershipstrategy #organizationaldevelopment #smallchangesbigimpact #smes leadeffectively

The Optimisitic Realist: How to Balance Optimism and Realism During Change – Part 2

Small Changes for a Big Impact Balancing optimism and realism is not about choosing one over the other—it’s about integrating both to build trust and maintain momentum. Leaders must inspire confidence in the future while acknowledging the realities of the present. Here’s how to apply this balanc...

Apr 24, 2025 #businessleaders #change #changeleaders #changepractitioners #credibility #enablingpeople #engagement #entrepreneurs #founders #humanresources #leadeffectively #leadership #leadershipchallenges #leadershipstrategy #optimism #optimisticrealist #organizationaldevelopment #realism #smallchangesbigimpact #smes

A Different Metaphor for Leadership Growth

Wayfinding Leadership: Navigating an Ever-Changing Landscape In my past life, I reported to a manager who intensely disliked the word “journey” in conversations about leadership and culture change. Yet, most leadership models describe development as a journey—often linear, with a defined start a...

by Melanie Moorcroft — Apr 07, 2025

Moving Towards A Truly Customer-Centric Organization The Role of Leadership

This title isn’t just about businesses - it applies to not-for-profits, government agencies, universities, and other organizations that serve stakeholders rather than traditional customers. Whether a university prioritizes student success, a hospital enhances patient care, or a nonpro...

by Melanie Moorcroft — Apr 04, 2025 direction setting

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