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Why Communicating During Change is the Anchor of Trust

Oct 31, 2025
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We’ve now arrived at the final responsibility in our 5C Model for Change Leaders. Having explored Commitment Building, Collaboration, Capability Developing, and Coaching, we turn to the fifth and anchoring responsibility: Communicating.

 

What is Communicating in Change Leadership?

Communicating is more than sending out information. It’s the process of sharing the vision, listening actively, and ensuring people understand the why, what, and how of change.

At its best, communication builds trust, reduces uncertainty, and engages people in the journey.

 

Why Communicating Matters

Decades of research confirm that communication is the most critical success factor in change.

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Coaching as the Bridge to Confidence and Capability
We’ve now explored Commitment Building, Collaboration, and Capability Developing in our 5C Responsibilities of Change Leaders. This month, we turn to the fourth C: Coaching—the human side of leading change that transforms uncertainty into progress.   What is Coaching in Change Leadership? Coaching is the process of preparing, supporting, and guiding team members from the current state through...
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