"Systems run the business, and people run the systems."  Michael Gerber  Operating a small or medium-sized enterprise without a structured Business Operating System (BOS) is akin to navigating a ship without a map or compass.   A BOS offers clarity, consistency, and alignment through...

A Leader Role Models Behaviours for Others   This newsletter edition continues to explore the 5 Vital Truths of Business Leadership. As leaders, we set the tone for our organizations through every action and behavior, consciously or not. When we model the values and culture we aim to build, we c...

I often use my '5 Vital Truths for Business Leadership' as a guiding framework when working on leadership development initiatives. Here, we’ll begin with the first of these truths, with the others to follow in subsequent newsletters.  Vital Truth #1: Leadership Has a Purpose  Leaders exist ...