Empowering People Leaders, and Teams Through Workplace Change Conversations

Jun 15, 2025

Connect

“Trust is built in very small moments.” — Brené Brown

This post builds on the content of the previous newsletter (16 May 2025) titled ‘The Leadership Practice with Big Impact: Intentional Workplace Conversations’.

In the thick of workplace change, one thing becomes clear: transformation doesn’t happen through strategy decks or all-staff emails alone. It happens—or doesn’t—through conversations. Honest, ongoing, two-way conversations that make space for questions, concerns, and co-creation.

Yet too often, these vital conversations are left to chance. People leaders are expected to "cascade" messages, but without a clear structure, they may hesitate, miss the moment, or run out of time. And their teams? Left wondering what’s really going on.

How can we be more intentional and focused during our conversations about change with our teams?

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Why Communicating During Change is the Anchor of Trust

We’ve now arrived at the final responsibility in our 5C Model for Change Leaders. Having explored Commitment Building, Collaboration, Capability Developing, and Coaching, we turn to the fifth and anchoring responsibility: Communicating. What is Communicating in Change Leadership? Communicating is more than sending out information. It’s the process of sharing the vision, listening activel...

Coaching as the Bridge to Confidence and Capability

We’ve now explored Commitment Building, Collaboration, and Capability Developing in our 5C Responsibilities of Change Leaders. This month, we turn to the fourth C: Coaching—the human side of leading change that transforms uncertainty into progress. What is Coaching in Change Leadership? Coaching is the process of preparing, supporting, and guiding team members from the current state through...

Capability Developing: Equipping People to Thrive in Change

"Leaders who invest in building capability don’t just prepare people for change—they empower them to sustain it." – Adapted from Zenger & Folkman. In our 5C Responsibilities of Change Leaders, we’ve already explored Commitment Building and Collaboration. This month, we turn to the third 'C': Capability Developing—a responsibility often underestimated yet critical for long-term change su...

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Empowering People Leaders, and Teams Through Workplace Change Conversations

Subscribe to keep reading this post

Our Newsletter: Insights for Business Leaders

We inspire and equip business leaders and entrepreneurs with leadership practices and skills that drive business success, personal fulfillment, and community impact. Subscribe to the Newsletter for extra content delivered straight to your inbox, including free worksheets and templates.

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