How do we ensure that staff have a clear line of sight to how their work impacts business performance?

Traditional business plans do not go far enough to ensure business success.

Although organizations may have financial business plans, they usually have not specified the key processes for the business and the way that these processes will be implemented to support the customer focus.

Businesses prosper and grow with effective leadership and management practices.

For your business you need to know where it is now, where it should go and how to get there.

In the short term with the Covid-19 pandemic the focus may just be on survival.

In the medium to longer term a Performance Alignment Map will focus on satisfying customers/clients; sustaining and improving business performance, while achieving your highest aspirations.

To achieve the above requires an intentional approach to strategic thinking to inform your business model, planning and improvement.

The business will benefit when all employees know what is expected of them. In turn, leaders need to be confident that the designated best business practices are being followed.

The Performance Alignment Map helps you to develop a comprehensive business improvement plan with the involvement of key stakeholders to align with your strategic objectives.

All staff should have a clear line of sight from their performance to the business objectives.

How do we ensure that staff have this clear line of sight to how their work impacts business performance?

The key is to involve them in all stages of the business planning process.

 Some actions:

• Have key stakeholders in your planning session
• Consider getting an external facilitator
• Have a structured approach for the implementation of the business plan
• Organize regular monthly follow-ups on planning progress and achievements